How Long is the Wait for a Motability Car?

The Motability Scheme is a critical initiative for individuals with disabilities in the United Kingdom, helping them attain greater mobility through accessible vehicles. By offering an extensive selection of cars and scooters, the scheme enables disabled people to lease a vehicle suited to their needs. However, one question that many potential users of the scheme have is how long they might have to wait to receive their chosen vehicle.

Current global supply chain issues and new car shortages have impacted the delivery times for Motability vehicles. As a result, some customers might experience longer waits depending on the manufacturer and model chosen. This trend seems set to continue for the foreseeable future, underlining the importance of choosing a vehicle wisely.

To better navigate this scenario, prospective Motability customers are recommended to consult with their chosen dealerships and stay informed about the potential delivery timelines in order to make the best possible decision. Being aware that wait times could vary significantly between manufacturers, it is crucial for individuals to explore all their options and choose a vehicle that may be available sooner.

Motability Scheme Overview

What is the Motability Scheme?

The Motability Scheme is a UK-based initiative designed to provide accessible, reliable transportation for people with disabilities. By allocating their mobility allowance to lease a car, scooter, or wheelchair accessible vehicle, eligible individuals can gain personal freedom and independence. The scheme is run by Motability Operations Ltd, and overseen by Motability, a registered charity.

Eligibility and Mobility Allowance

To be eligible for the Motability Scheme, an individual must receive one of the following qualifying benefits:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

Furthermore, applicants must have at least 12 months remaining on their award when joining the scheme. However, note that the Attendance Allowance cannot be used to lease a car through the Motability Scheme.

Benefits of the Scheme

The Motability Scheme offers numerous advantages for its participants, such as:

  • A wide range of vehicles to choose from
  • Insurance, tax, and maintenance included
  • Breakdown assistance for added peace of mind
  • Mobility adaptations, often at no extra cost
  • A mileage allowance of up to 60,000 miles over a 3-year lease

Participants in the Motability Scheme typically report high levels of satisfaction, with an average rating of 9.6 out of 10 based on a recent customer survey. The scheme provides a comprehensive, convenient solution for meeting the transportation needs of those with disabilities, helping to foster greater mobility and independence.

Understanding the Wait Time

Factors Affecting Wait Time

There are several factors that can affect the wait time for a Motability car. One of the primary factors is the manufacturer of the car, as different manufacturers may have different production times and delivery schedules. Additionally, the specific model of the car can also impact the wait time, as some models may be more popular and in higher demand, leading to longer wait times.

Another significant factor contributing to the wait time is the ongoing supply issues and shortage of new cars. This issue has been primarily driven by the global semiconductor shortage, which has affected many industries, including the automotive industry. This shortage has resulted in longer lead times and disrupted production schedules for various manufacturers.

Average Wait Times for Different Manufacturers

The wait times for different manufacturers and models can vary significantly, as mentioned earlier. Here are a few examples of average wait times for popular manufacturers:

Manufacturer A:

  • Model 1: 8-12 weeks
  • Model 2: 10-14 weeks
  • Model 3: 12-16 weeks

Manufacturer B:

  • Model 4: 4-6 weeks
  • Model 5: 6-8 weeks
  • Model 6: 8-10 weeks

Please note that these are rough estimates and actual wait times may differ due to various factors, such as supply issues and regional differences. It’s always a good idea to consult with your dealer for updated information on the wait times for your chosen vehicle.

In summary, wait times for Motability cars can vary significantly based on several factors, such as the manufacturer, specific car model, and ongoing supply issues, such as the shortage of semiconductors. While it might be difficult to provide an exact wait time, considering these factors and consulting with your dealer can provide a better understanding of when to expect your Motability car.

Ordering Process and Dealerships

Find a Vehicle and Dealer

When looking for a Motability car, the first step is to use the “Find a vehicle” tool to choose your desired model and manufacturer. Keep in mind there might be supply issues and a shortage of new cars at the moment, so you may want to consider alternative manufacturers if it means getting your vehicle faster.

It’s recommended to start searching for your next car at least three months before the end of your lease, as there could be delays in vehicle supply. Look for dealerships in your area that work with the Motability Scheme and have a good track record for customer satisfaction.

Placing the Order

After you’ve found the car and dealership, discuss the specifics with the dealer and place your order. A Motability specialist at the dealership will walk you through the steps of the ordering process, which will involve providing your personal details, discussing the car’s specifications, and arranging for adaptations if needed.

Following Up on Your Order

Once you’ve placed an order, be prepared for a waiting period that can vary depending on the manufacturer, model, and current supply chain disruptions. The wait can be several months, so it’s important to follow up on your order regularly with the dealership.

Inquire about the estimated delivery date and any updates that might affect the timeline. Communication is key to ensuring a smooth process and making necessary adjustments if there are unexpected delays in the delivery of your Motability car. Remember to be patient and flexible during this time, as factors beyond the control of the dealership and Motability Scheme can impact your vehicle’s arrival.

Vehicle Options and Adaptations

Choosing the Right Vehicle

When selecting a vehicle through the Motability Scheme, it’s essential to consider your specific needs, mobility and comfort. The availability of vehicle options and adaptations will help you find the perfect choice to suit your requirements. You should consider:

  • The size of the vehicle
  • Interior space and legroom
  • Wheelchair accessibility
  • Required adaptations
  • Ease of access

It’s essential to plan ahead due to potential supply issues and shortages affecting the delivery time of new vehicles.


The Motability Scheme offers a range of adaptations to help you with driving, stowage and access to your vehicle. Many of these adaptations are included at no extra cost, as long as they are fitted at the start of your lease. Some examples of available adaptations are:

  • Hand controls for driving
  • Steering aids
  • Swivel seats

When deciding on the necessary adaptations, a Driving Mobility test will be conducted to determine your specific requirements.


Stowage options are essential to consider for those using a wheelchair or mobility aid. The Motability Scheme offers adaptations such as:

  • Boot hoists for lifting wheelchairs and scooters
  • Stowage systems for securing a wheelchair or scooter in a vehicle

To ensure the correct stowage option is selected, it may be helpful to consult with an expert or request a demonstration before committing to a particular adaptation.

Lease and Payments

Lease Duration

Lease agreements on the Motability Scheme generally run for three years from the date you receive your car. If you have a Wheelchair Accessible Vehicle (WAV), your lease may last for five years. Your lease agreement will clearly mention the duration.

Advance Payments

When leasing a vehicle through the Motability Scheme, you may be required to pay an advance payment upfront. Advance payments are calculated based on factors like the vehicle’s total value and expected depreciation, along with factors specific to the Motability Scheme. Advance payments may be more substantial for certain vehicles, such as luxury or high-performance models, but can be minimal or even nil for more affordable options.


One of the essential aspects of selecting a Motability vehicle is determining a suitable budget. Keep in mind factors like:

  • Monthly lease payments
  • Advance payment requirements
  • Fuel and maintenance costs
  • Insurance and tax expenses

While waiting for your new vehicle to arrive, it’s critical to maintain a clear understanding of your current lease’s end date. If you need to extend your current lease due to delays in receiving your new Motability vehicle, the Scheme offers options to do so.

In conclusion, carefully considering the lease duration, advance payments, and overall budget will help streamline the process of leasing and waiting for your Motability vehicle.

Delivery and Collection

Delivery Process

The waiting time for a Motability car depends on several factors, such as the chosen manufacturer and model, as well as any supply issues that might be affecting the market. For instance, there are currently supply issues and a shortage of new cars, which could influence delivery times in the foreseeable future.

Popular manufacturers included in the Motability scheme are:

  • Ford
  • Renault
  • Vauxhall
  • BMW
  • Citroen
  • Nissan
  • Hyundai
  • Kia
  • Land Rover
  • Range Rover

Typically, the delivery time for these manufacturers might vary. To get the most accurate information on your delivery date, it is advisable to contact your local dealership directly. For example, if you are awaiting a Vauxhall vehicle, you can contact your local Vauxhall Retailer for the latest updates.

Remember that the delivery process also relies on the availability of any specific adaptations that you may require. As an example, a participant in the Which Mobility Car Forum mentioned waiting about seven months for a VW Tiguan, partially due to a required adaption.

Collecting Your New Car

Once your Motability car is ready for collection, you will receive a notification from your dealership, and you can arrange a date for collection. During the collection day, you will likely go through an appointment process where the dealership will review the vehicle and adaptations with you, ensuring everything is according to your needs.

It is essential to maintain regular contact with your dealership, as evidenced by a Which Mobility Car Forum member, who pointed out the benefits of staying updated and informed about the delivery status.

In summary, the waiting time for a Motability car depends on various factors, including the chosen manufacturer, model, and any current market supply issues. Staying in touch with your dealership and being aware of the delivery process can help you obtain your new vehicle as seamlessly as possible.

Insurance and Maintenance

Named Drivers and Learner Drivers

Under the Motability Scheme, your insurance will cover up to three named drivers for your car. The named drivers could be friends or family, and each should meet the RSA Motability eligibility criteria. It’s important to add a learner driver to the policy if they are one of the named drivers. For a learner driver to be eligible, they need to hold a valid provisional licence and meet other requirements specified by the Motability Scheme.

Breakdown Cover

When you lease a car through the Motability Scheme, breakdown cover is automatically included as part of your package. This comprehensive cover is provided by the RAC and offers you roadside assistance and mobilisation, along with an at-home service if needed. This ensures that you have peace of mind while driving, knowing you’re backed up by RAC Motability Assist support 24/7.


Routine servicing is essential for maintaining your car in good working condition. The Motability Scheme takes care of all maintenance and repairs for you, including:

  • Servicing at manufacturer-recommended intervals
  • Tyre replacements and puncture repairs
  • Battery replacements
  • Exhaust replacements
  • Windscreen repairs

To ensure you follow the maintenance schedule, your car will have its first service after 12 months, then every 24 months or as specified by the car’s manufacturer recommendation. On lease expiry, a final inspection is done to check the vehicle’s condition.

Ultimately, the Motability Scheme offers comprehensive insurance, breakdown cover, and maintenance services to keep you mobile and worry-free during the lease period.

Vehicle Shortage and Alternatives

Effects of Shortage on Wait Times

The ongoing vehicle shortage has been caused by supply chain disruptions, particularly the global shortage of microchips, which are critical components for modern vehicles. This shortage has led to extended wait times for new vehciles, including Motability cars. Some buyers may have to wait up to two years to receive their desired vehicle.

Moreover, the increasing demand for vehicle maintenance has driven up costs for repairs and parts by 20% compared to 2021. This could lead to longer wait times as manufacturers struggle to keep up with both production and maintenance needs.

Alternatives for Mobility During Wait

While waiting for a Motability car, there are several alternatives that can help maintain mobility:

  • Extend your current Motability lease: If your current Motability vehicle is still suitable, consider extending your lease until your new car is available. Contact Motability to discuss the possibility of extending your lease.
  • Car sharing schemes: Car sharing services can offer a temporary solution during the wait period. These services allow members to rent cars on short notice, making them a convenient and flexible option.
  • Learner driver insurance: If you are a learner driver waiting for your Motability car, consider getting a learner driver insurance policy. This type of insurance allows you to drive a family member or friend’s car while you are learning, providing additional practice and mobility options.
  • Public transport: Utilize public transport options such as buses, trains, and trams in your area. Some locations offer accessible transport for people with disabilities to ensure they can travel comfortably.
  • Mobility scooter or wheelchair: Depending on your needs and abilities, a mobility scooter or wheelchair might be a practical short-term solution while waiting for your Motability car.

Staying up to date with the current supply issues and keeping in touch with your Motability dealer can help you make informed decisions about alternative transport options during the wait for your new vehicle. Remain proactive in finding solutions to maintain your mobility while waiting for your new Motability car.

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