Domiciliary Care Services UK

In the UK, domiciliary care services have been steadily gaining popularity as a preferred option for those in need of assistance while still retaining their independence. We understand that ageing and dealing with various health conditions can be challenging, but with the right support, individuals can continue to live fulfilling lives in the comfort of their homes. In this article, we will introduce you to the concept of domiciliary care services, their benefits, and how they work in the UK context.

Firstly, domiciliary care, also known as home care, refers to the provision of personalised care and support services to people within their own homes. These services cater to a wide range of needs, from basic companionship and assistance with daily tasks to more specialised care for individuals with mental health, dementia, learning or physical disabilities, and even end-of-life and palliative care. The primary goal of domiciliary care is to enable individuals to maintain their chosen lifestyle and maximise their independence and well-being.

We believe that every person has the right to remain in their own home for as long as possible, surrounded by their cherished belongings and memories. That is why we are committed to providing high-quality, flexible domiciliary care services that can be tailored to meet individual needs and preferences. Through a comprehensive assessment process, care plans are developed to ensure that each person has the support and services they require to maintain their dignity, autonomy, and quality of life.

Understanding Domiciliary Care Services

Domiciliary Care Vs Home Care

Domiciliary care and home care are often used interchangeably, as they both involve care services provided for individuals in their own homes. The primary aim of these services is to support individuals in maintaining their independence while receiving necessary assistance.

Domiciliary care typically includes:

  • Personal care, such as help with bathing, dressing, and grooming
  • Support with medication administration
  • Assistance with mobility and transfers
  • Meal preparation and feeding
  • Household chores, such as cleaning, laundry, and shopping
  • Companionship and social interaction

On the other hand, home care can be more encompassing, providing a broader range of services such as specialist care for people with complex medical conditions or respite care for family caregivers.

Domiciliary Care Vs Residential Care

While domiciliary care is provided in an individual’s own home, residential care refers to care services offered in a communal living environment, such as a care home or assisted living facility. The choice between domiciliary and residential care depends on various factors, such as the level of care required, individual preference, and financial considerations.

Key differences between domiciliary and residential care include:

  • Location: Domiciliary care allows individuals to remain in their own home, maintaining a sense of comfort and familiarity, while residential care takes place in a care facility.
  • Independence: Domiciliary care enables individuals to retain more independence, as care is tailored to fit their specific needs and preferences, whereas residential care usually involves communal living and shared spaces.
  • Personalisation: Domiciliary care providers can tailor the care plan to the individual’s specific needs and routines, while residential care facilities have to manage multiple care plans within a communal setting.
  • Cost: Domiciliary care services can be more cost-effective, as charges are typically based on the specific care provided, while residential care usually involves a fixed fee for accommodation and services.

In conclusion, domiciliary care services offer numerous benefits, including personalized care tailored to an individual’s needs and preferences, improved independence, and the ability to remain in the familiar and comfortable environment of one’s home. This form of care can be a suitable alternative to residential care, depending on an individual’s circumstances and needs.

Types of Services Provided by Domiciliary Care

Personal Care

We offer a variety of personal care services to help individuals maintain their health, hygiene, dignity, and safety. These services cover tasks such as assisting with personal grooming, bathing, dressing, toileting, and mobility support. Our experienced carers strive to ensure our clients feel comfortable and well-cared-for while maintaining their independence.

Live-in Care

Live-in care is a more intensive type of domiciliary care service, where a dedicated carer provides round-the-clock support in the client’s home. This service ensures that individuals can continue to live independently while receiving personalised assistance with daily tasks, personal care, and even complex healthcare needs.

Medication Management

We understand the importance of proper medication management, especially for individuals with chronic illnesses or multiple prescriptions. Our domiciliary care services include medication assistance, such as administering medication, monitoring side effects, and ensuring adherence to prescription schedules. We coordinate with healthcare providers to ensure the best possible outcomes for our clients.

Household Assistance

Maintaining a clean and safe living environment is essential for overall wellbeing. Our carers assist with a range of household tasks, including:

  • Cleaning and tidying
  • Laundry and ironing
  • Meal preparation and cooking
  • Shopping and running errands

This support enables our clients to maintain a comfortable and independent lifestyle in their own homes.

Companionship Care

In addition to practical assistance, our domiciliary care services also focus on promoting social interaction and mental wellbeing. Our companionship care services include:

  • Engaging in conversation and shared interests
  • Accompanying clients to social events or appointments
  • Providing emotional support and a friendly presence

By offering companionship, we aim to prevent feelings of loneliness and isolation and improve the overall quality of life for our clients.

Importance of Independence and Personalised Care

As providers of domiciliary care services in the UK, we understand the value of independence and personalised care for individuals receiving support in their own homes. Our focus is on promoting self-dependence while addressing each person’s unique health and care needs.

A key aspect of independence is enabling individuals to continue performing everyday tasks such as preparing meals, cleaning, and maintaining their personal hygiene. This not only helps them feel more in control of their lives, but also has a positive impact on mental and physical health, building confidence and self-esteem.

Delivering personalised care means catering to each person’s needs and preferences, creating tailored plans that respect their routines, lifestyle, and values. By maintaining good communication with our clients and their families, we are able to identify and address changing care needs as they arise.

In domiciliary care, the provision of companionship services plays a significant role in supporting independence. By offering social interaction, emotional support, and a listening ear, our care professionals help alleviate feelings of loneliness and isolation that can arise when living alone or away from family.

To ensure the best possible care for each individual, our services may include:

  • Assistance with daily activities (e.g., dressing, bathing)
  • Household tasks (e.g., cooking, laundry)
  • Medication management
  • Physical therapy and exercise support
  • Coordination with healthcare professionals
  • Emotional and mental wellbeing support

By prioritising independence and personalised care, we aim to enhance the quality of life for individuals receiving domiciliary care services in the UK.

Meeting Daily Care Needs

At our Domiciliary Care Services, we understand that every individual has unique care requirements. To cater to these diverse needs, our team is equipped to provide support in various aspects of daily living, such as household tasks, toileting and hygiene, meal preparation, domestic tasks, and pet care.

Household Tasks

Keeping the home environment clean and organised is essential for our clients’ well-being. Our carers offer assistance in essential household tasks such as:

  • Cleaning and tidying rooms
  • Laundry and ironing
  • Changing bed linen
  • Dusting and vacuuming

Toileting and Hygiene

We recognise that maintaining personal hygiene is crucial for our clients’ physical and emotional health. Our carers are trained to support clients with:

  • Bathing or showering
  • Washing and grooming
  • Oral care
  • Toileting and continence care

Meal Preparation

Nutrition plays a vital role in maintaining good health, especially for older adults. Our carers provide assistance with meal preparation, ensuring our clients receive well-balanced and nutritious meals. Services include:

  • Planning and preparing meals according to dietary needs
  • Assisting with feeding if required
  • Washing up and tidying the kitchen

Domestic Tasks

We understand that some clients may struggle with certain domestic responsibilities. Our Domiciliary Care Services also includes assistance with:

  • Shopping for groceries and essentials
  • Managing bills and finances
  • Arranging appointments and transportation

Pet Care

Pets offer great companionship and can greatly enrich the lives of our clients. Our carers are happy to provide assistance with pet care, such as:

  • Feeding and providing fresh water
  • Cleaning litter trays or cages
  • Taking pets for walks if required

By providing comprehensive support in these areas, our Domiciliary Care Services ensures our clients can continue to live comfortably and independently in their own homes.

Specialised Domiciliary Care

Dementia Care

At our domiciliary care service, we understand the unique challenges that dementia presents for individuals and their families. We offer specialised care for people living with dementia, focusing on providing a safe and supportive environment to welcome their trust and ease their anxiety. Our experienced care providers are trained to be sensitive to memory triggers, handle mood fluctuations and engage in meaningful activities to maintain cognitive abilities.

Nursing Care

Our nursing care services aim to cater to individuals who require medical support in the comfort of their own homes. Our dedicated team of professional nurses is equipped to manage various medical conditions and carry out necessary interventions. Some of our services include:

  • Medication management
  • Wound care
  • Chronic condition management
  • Post-operative care

Mental Health Support

Taking care of one’s mental health is paramount to overall well-being. Our mental health support services serve to address various emotional and psychological challenges that our clients may face. Our team of compassionate experts is trained to provide tailored strategies and support for conditions such as depression, anxiety, and self-care. Some of the approaches we offer include:

  • Emotional support
  • Empathetic listening
  • Goal-setting strategies
  • Coping techniques

Physical Disabilities Care

Our domiciliary care services also address the unique needs of people with physical disabilities. Our professional carers are trained to support our clients with a range of tasks and activities that enable them to lead independent lives with dignity. Our services include:

  • Assistance with mobility
  • Personal care routines
  • Equipment management
  • Accompaniment to appointments

Palliative Care

Providing sensitive and compassionate support to individuals approaching the end of life is our utmost priority. Our palliative care services strive to create a comfortable and peaceful environment, ensuring our clients receive the best quality of life possible in their final moments. Our team works closely with families and medical teams to address pain management, emotional distress, and other needs. Some aspects of our palliative care include:

  • Symptom control
  • Emotional support for clients and their families
  • Respite care
  • Assistance with personal care and daily activities

Understanding Funding and Local Support

Local Authority Support

We understand that local authorities play a significant role in providing and funding domiciliary care services in the UK. The funding they offer can help cover higher hourly rates for providing domiciliary care or higher weekly rates for residential and nursing care 1. It is essential for individuals seeking such services to be aware of the financial support they might receive from local authorities.

Local Council Funding

When it comes to local council funding, there are specific circumstances under which an individual might qualify for financial assistance:

  • The person requiring care has income and savings below a certain threshold, allowing the local council to cover some or all of the care costs 2.
  • If an individual has savings above £23,250 or is not eligible for NHS Continuing Healthcare, they generally might not be entitled to financial support from the local council 3.

It is important to note that even if one qualifies for maximum funding from the local council, they usually still need to contribute towards their care costs 2. For those with more substantial savings or income, they might have to cover the full cost of their care themselves.

NHS Funding

In some cases, individuals might be eligible to receive domiciliary care funding through the NHS, primarily if their needs are health-related. The support provided by the NHS can relieve some financial strain on both the individuals in need of care, as well as their loved ones.

Going forward, it is crucial to remain informed about available funding opportunities and local support when considering domiciliary care services in the UK, including assistance from local authorities, councils, and the NHS. Knowledge of these funding sources can help ensure that the care someone receives is both affordable and high quality while safeguarding their financial future.


  1. The Health Foundation – Social care funding gap
  2. Do I qualify for local council funding for care costs? | MoneyHelper 2
  3. Social care: Estimating the size of the self-funding population

Adaptable and Flexible Care Options

Flexible Domiciliary Care

At our organisation, we strive to offer adaptable and flexible domiciliary care services for our clients. We understand the importance of being able to adjust our services according to individual needs and preferences. Our flexible care options cover a wide range of services, from check-in visits to personal care, 24-hour care or live-in care. These services can be used for short-term help following an illness or for ongoing support, depending on each person’s unique situation.

Visiting Care

For clients who prefer scheduled visits at their convenience, we provide visiting care services. Our dedicated staff members can visit clients in their homes to conduct tasks such as:

  • Assistance with daily tasks and personal care
  • Help with managing medications
  • Light housekeeping duties
  • Companionship and socialisation

Our visiting care services provide the necessary support without sacrificing the comfort and privacy of one’s home.

Outings and Socialisation

We understand how important social outings can be for maintaining mental and emotional wellbeing. Hence, our domiciliary care services include support with outings and socialisation as an integral part. Our team can help with:

  • Transport and accompaniment to social gatherings or events
  • Encouraging and facilitating meaningful activities and hobbies
  • Arranging visits to leisure centres, parks, or other recreational areas

By incorporating outings and socialisation into our domiciliary care services, we aim to ensure that our clients continue to lead a fulfilling, engaged, and active life.

The Domiciliary Care Workforce

In this section, we will be discussing the different types of care workers that make up the UK’s domiciliary care workforce, providing valuable support to service users in their home environment. We will focus on home carers, live-in carers, and trained carers.

Home Carers

Home carers are the backbone of the domiciliary care services, offering essential care to individuals within their own homes. They assist with a wide range of daily tasks, including:

  • Personal care, such as bathing and dressing
  • Meal preparation and assistance with feeding
  • Medication management
  • Mobility support
  • Light housekeeping and domestic tasks

We have noted from our findings that there are currently more than 10,000 domiciliary care providers in the UK, with nearly 9,000 operating in England alone. Around 1 million people in the UK receive domiciliary care, and over 800,000 of these service users reside in England.

Live-in Carer

In some cases, a higher level of support is needed in the home environment, and this is where live-in carers come in. These carers reside in the service user’s home and provide round-the-clock care tailored to the individual’s needs. Live-in carers often support service users with complex care needs, such as those with disabilities, long-term illnesses, or dementia. Their responsibilities typically include:

  • Comprehensive personal care
  • Assistance with daily activities
  • Medication support and management
  • Complex care tasks, such as tracheostomy care or PEG feeding
  • Emotional support and companionship

Trained Carers

The domiciliary care workforce is not limited to those providing direct care; it also includes a range of trained carers with specialist skills and qualifications. These individuals offer focused support for specific conditions or care tasks. Examples of trained carers include:

  • Specialist dementia care workers
  • Paediatric care workers for children with disabilities
  • District nurses providing specialised care and support
  • Palliative care carers

Our research indicates that the domiciliary care workforce in England has experienced a growth in recent years, with 570 thousand jobs found in domiciliary care services during the 2021/22 period. The nationality of the workforce in domiciliary care services was 84% British, 7% EU (non-British), and 9% non-EU; this diversity in the workforce reflects the diverse needs of service users across the UK.

Quality of Life and Dignity Concerns

Ensuring Safety

In our domiciliary care services, we prioritise the safety of our clients. We understand the importance of providing safe and effective care, and we take the necessary steps to achieve this. Some of these measures include:

  • Regular and thorough risk assessments for our clients’ living environments
  • Ensuring our care workers receive appropriate training and have the necessary qualifications
  • Close monitoring and follow-up of incidents and accidents to identify improvements

By concentrating on these areas, we aim to deliver a high standard of in-home care that assures our clients’ well-being and quality of life.

Promoting Dignity

Our team is committed to promoting dignity and respect for all our clients. In order to achieve this, we adhere to the fundamental standards set forth by the Care Quality Commission. These encompass:

  • Treating our clients with dignity and respect at all times
  • Ensuring privacy when it is needed and wanted
  • Treating everybody as equals
  • Providing support to help clients remain independent and involved in their local community

Furthermore, we ensure that our clients are cared for by a consistent team of social care workers who are familiar with their needs. This enables us to deliver culturally appropriate care, taking into account factors such as ethnicity and cultural background.

In conclusion, our focus on ensuring safety and promoting dignity helps us provide effective domiciliary care services that contribute to our clients’ quality of life in the UK.

Domiciliary Care in Northern Ireland


In Northern Ireland, domiciliary care services are regulated by the relevant authorities to ensure the highest standards of care. These services aim to provide support and assistance to individuals in their own homes, helping people maintain their independence and quality of life. Some of the main organisations involved in regulating domiciliary care services in Northern Ireland include the Department of Health and health and social care trusts, which oversee the provision of care and support services throughout the region.


Guidance for domiciliary care services in Northern Ireland is provided by various sources, including government publications and expert organisations. Some crucial guidance documents include:

  • Rapid Learning Review of Domiciliary Care in Northern Ireland: This report, published by the Department of Health, reviews the experience of domiciliary care during the pandemic to date and makes recommendations for the way forward.
  • Carers Official Statistics Domiciliary Care Services for Adults in Northern Ireland (2021): This report summarises information collected from health and social care trusts on adults receiving domiciliary care services in Northern Ireland during the calendar year 2021.

By adhering to these guidelines, domiciliary care providers can ensure they deliver their services in a manner that is safe, effective, and compliant with regulations. We, as professionals in the field, are dedicated to staying up to date with best practices and industry standards in order to provide our clients with the best possible care.


Various care providers offer domiciliary care services in Northern Ireland. These include both directly provided services by health and social care trusts and independent organisations contracted by the trusts. Examples of care providers are:

  • Northern Health and Social Care Trust: This trust provides a range of personal care and support services to over 2,300 people in their own homes.
  • Grace Care Services NI: This independent provider operates throughout Northern Ireland, offering services in various locations such as Belfast, Castlereagh, North Down, and others.

Our aim in offering domiciliary care is to help our clients maintain their independence and well-being while ensuring their individual needs are met in the comfort and privacy of their own homes. By working closely with family members, healthcare professionals, and local authorities, we strive to create personalised care plans that cater to each person’s unique requirements.

The Cost of Domiciliary Care

Pricing Factors Influencing Domiciliary Care

When considering domiciliary care services in the UK, it’s important to understand the factors that influence the cost of care. Some of these factors include:

  • The level of care required: The cost of domiciliary care will largely depend on the specific needs of the individual receiving care. This can range from basic household tasks and personal care to more complex healthcare needs.
  • Location: Domiciliary care costs can vary based on where you live, with some areas having higher average costs due to factors such as demand and local wage rates.
  • Care provider: Different care providers may have different pricing structures, so it’s essential to compare different options to find the best value for your needs.

To give you an idea of the average costs, domiciliary care rates in the UK generally range between £15 and £30 per hour. Additionally, the Homecare Association’s Minimum Price for Homecare sits at £23.20 per hour, effective from April 2022.

Regarding housing support, costs will differ depending on whether the care provider is live-in or visiting. Live-in care providers will typically charge between £800 and £1,500 per week, as their service covers a more comprehensive care arrangement. Meanwhile, visiting care providers offer an hourly rate, which falls within the above-mentioned range.

It’s important to note that there may be financial assistance available, depending on your eligibility and financial circumstances. Your local council may offer support to help cover the cost of domiciliary care. Additionally, tools such as the cost of care and eligibility in England tool by Age UK can help you estimate care costs in your area.

In summary, the cost of domiciliary care in the UK depends on various factors, including the level of care required, location, and the care provider. It’s essential to understand these factors and explore potential financial assistance options to ensure you’re getting the best care arrangement for your needs.

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